Tierney Shay
Tierney Shay
Tierney Shay

Tierney Shay

Senior Client Service Associate

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Tierney has over 11 years of customer service experience, and prides herself on her diligent follow-up and fostering a good client relationship. She enjoys finding solutions to complex questions and situations. As a Minnesota resident for over 30 years, Tierney appreciates working with the community and being part of a local company. Always willing to learn new things, she looks forward to continuing to expand her knowledge base each year with Pine Grove.

Q & A

Q & A

What’s one experience that’s on your “life list” you haven’t done yet?

As you may have guessed from my last name, my family is primarily Irish. Visiting Ireland has always been on my wish list. As a horseback rider, I’ve also always wanted to visit County Tipperary in Ireland to experience the cross-country jumping they offer! I’m hopeful I’ll get to travel to Ireland and cross that experience off my life list before long.

Q & A

What motivates you in your work?

I enjoy getting to know clients and helping them meet their needs and goals, both in the short term and the long term. Building relationships and learning who our clients are outside of their jobs and financial picture is one of the most fulfilling parts of my work. Pine Grove is a firm that cares about the person, not the numbers on a spreadsheet.

Q & A

What’s a financial value you live by in your own life?

It’s always good to save and that’s never a decision you’ll regret, but don’t let saving completely limit you from living your life and enjoying your hobbies!

Q & A

When you are not in the office, what are you most passionate about?

If I’m not in the office, I’m usually at the barn, riding horses. It’s a social activity, allowing me to enjoy the sport and spend time with my friends. On the occasions I’m not at the barn, I’m spending time with my family or on a run. I’m working towards my first half marathon!

Q & A

What are the 3 words that people use to describe you?

Helpful, Creative, Organized

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